Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 15, 2018 - 03:30 EDT
Scheduled
Details about the Upgrade `````````````````````````````````````````````````````` Because we care about your future success using the Enterprise platform, we’re transitioning to a faster, more advanced server in order to create an even better user experience for our customers.
Enterprise Services Will Be Unavailable ````````````````````````````````````````````````````````````````````````````` In order to perform this upgrade, there will be a window of downtime for all Enterprise services. In an attempt to create as little disruption as possible, this will occur within a timeframe that is considered off-hours for the majority of our customers.
Our Platform's External IP Addresses will Change ````````````````````````````````````````````````````````````````````````````````````````````````` If your organization's email provider provides a 'whitelist' service, please have our new IP addresses added to ensure that our system emails will be delivered correctly to your Enterprise Administrators.
If your Payment Gateway requires that third-party services have their IP addresses whitelisted, please have our new IP addresses added to ensure that transactions will continue to process as expected.
New IP Addresses: ````````````````````````````````````````````````````````````````````````````` 174.143.104.154 174.143.104.155 174.143.96.180 174.143.96.181 174.143.96.182 174.143.96.183
If your organization accesses our API's to dynamically pull data on an automated schedule, please be aware that it may take some extra time for the change in IP addresses to replicate through the DNS services.
Posted Aug 13, 2018 - 11:09 EDT
This scheduled maintenance affected: Core Platform (API, Admin Control Panel, Donation Processing Forms).