This outage appears to have been resolved. However we're still investigating the root cause and any future remediations we can take to prevent its reoccurrence.
Posted Feb 17, 2022 - 15:39 EST
Investigating
We are currently Investigating this issue. We have multiple reports of inability to access the Admin panel and embedded forms displaying on customer websites.
What we know: - This is not DNS related - This is not an outage on our software or servers - This is not impacting our IP endpoint for enterprise.givegab.com - This is impacting kimbia.com and and cdp.kimbia.com urls
Posted Feb 17, 2022 - 14:55 EST
This incident affected: Core Platform (API, Admin Control Panel, Donation Processing Forms).